We have been notified by our backhaul provider of planned maintenance on the circuit between Telehouse East and Amsterdam on 31/01/2013 between 07:00 and 08:00. The outage will be for approximately 15 minutes during this time.

We apologise for any inconvenience caused.

Update:- This maintenance has now been completed

We are rescheduling the planned urgent maintenance to reboot the firewall/edge router grappa in our Maidenhead Data Centre this afternoon (22nd January 2013) at 16:30, to clear a problem with its management  interface.

The outage should only last for a few seconds and service will be restored as normal.

We apologise for any inconvenience caused.

Update:- This maintenance has now been completed

We would like to remind our Be customers that our Be wholesale provider will be carrying out planned maintenance from 23:00 tonight (Monday 21st January 2013) to 06.00 tomorrow morning (Tuesday 22nd January 2013). There will be a complete outage which is expected to be approximately  2 hours.

We apologise for any disruption this may cause.

Update:- This maintenance has been postponed. We will publish a further notification when the maintenance is rescheduled.

We are planning urgent maintenance to reboot the firewall/edge router grappa in our Maidenhead Data Centre tomorrow morning (22nd January 2013) at 08:00, to clear a problem with its management  interface.

The outage should only last for a few seconds and service will be restored as normal.

We apologise for any inconvenience caused.

Update:- This maintenance has now been completed

We have been notified by our Be wholesale provider that they will be carrying out planned maintenance from 23:00 on Monday 21st January 2013 to 06:00 on Tuesday 22nd January 2013. During this time we have been advised that there will be a complete outage which is expected to be approximately  2 hours.

We apologise in advance for the disruption this may cause to our Be line customers.

Our transit provider in Amsterdam will be carrying out planned maintenance from 23:00 on 15th  January 2013 to 01:00 on 16th January 2013.

Transit will automatically switch over via the UK but there may be minor glitches in routing during this time.

We apologise if any inconvenience is caused.

Update:- This maintenance has now been completed

We have been notified by our Be wholesale provider that on Tuesday 8th January 2013 there will be an outage between 00:01 – 03:00 whilst they move their O2 interconnections from Telehouse North to Telehouse East.

We apologise in advance for the disruption this may cause to our Be line customers.