Maintenance
| When | Who | What |
|---|---|---|
| 2010-07-27 09:27:28 | ben | Tuesday 27/07/2010 after 18:00 we will be loading new firmware onto turnpike, an FB6000 bonded tunnel head-end. This will result in an outage of about 15 seconds for those tunnel bonded customers connected via turnpike. If things go wrong there is a risk of an outage of up to 10 minutes while we back out the change. |
| 2010-06-08 14:53:08 | ben | On Wednesday 9th June between 22:00 - 03:00 BST, all our Be-provided ADSL will suffer an outage of around 20 minutes. This is because Fluidata (who provide our Be ADSL backhaul) are migrating our interconnect to a new hardware platform, to allow for future growth.
Apologies for any problems this may cause. |
| 2010-06-01 16:28:59 | kev | Sunday 6th at 17:48 - This maintenance has now been completed - apologies for the overrun on time. On Sunday 06/06/10 between 15:00 and 16:00 we will be upgrading firmware on our core switches 'beatrix' and 'korenwolf' in Maidenhead. Each upgrade will necessitate a reboot, which will result in a connectivity outage of around a minute to connected equipment. At sometime during this window all ADSL connections will be reset as the switches connecting the ADSL LNSes are upgraded. |
| 2010-04-06 16:28:44 | kev | This maintenance has now been completed.
We will shortly be updating our core switching configuration in the light of the weekend's GVRP problems. This is not expected to affect connectivity. |
| 2010-03-26 23:41:54 | kev | This maintenance has now been completed.
We will be updating various core router configurations over the weekend 27/3 & 28/3 to prepare for forthcoming network upgrades. These changes are not expected to be service affecting. |
| 2010-01-22 12:59:15 | kev | This maintenance has now been completed.
On Sunday 07/02/10 we will be performing maintenance in our Amsterdam datacentre as part of an ongoing plan to improve connectivity and resilience. This work includes: upgrading the switch 'Vlo', re-cabling various network connections and re-arranging power cables. There will be brief outages, possibly more than one, but expected to be no more than a few minutes in duration, of connectivity to colo equipment in this datacentre as cables are moved. It is hoped that power to customer severs will not need to be interrupted. Customers whose machines are at risk will be contacted in advance. As with the previous VLAN re-configuration, all changes will, of course, be thoroughly tested. If you experience any problems, please contact support using the usual channels. |
| 2010-01-22 12:53:36 | kev | This maintenance has now been completed. Apologies to those customers whose machines suffered outages of minutes rather than seconds - this was caused by switch MAC caches taking longer to update than expected.
We will be reconfiguring VLANs in our Amsterdam datacentre on Friday 22/01/10 shortly after 18:00. This will have a very brief impact (expected to be < 10 seconds) on connectivity to colo equipment in this datacentre as connections are switched. All changes will, of course, be thoroughly tested. If you experience any problems, please contact support using the usual channels. |
Note the When column indicates when the notice was posted, not when maintenance is planned
Old Planned Maintenance messages are moved to our Planned Maintenance History page
If you are experiencing problems that are not explained by this status information, please go to our support page